Review by Alan D. in Franklin Lakes, NJThis REVIEW is lengthy, but, YOU HAVE A PROBLEM and you want it corrected. If you want to know which way to go, you MUST read my review in full, it is worth your time. I am a retired Master Builder after 38 years. I have worked with literally hundreds of contractors in every phase of construction. I usually do not answer requests for ratings. I avoid the usual they were very nice, polite, dependable, did a good job and cleaned up when finished. That is nothing more than coffee chit-chat; and does not say much of what is really important to put your mind at rest when selecting a contractor. Contrary to my usual adversity to ratings, I feel I should definitely rate this American Eagle Waterproofing and hope that any particular person who has a water problem in their basement would really like to know which direction to go. While probably 30% of water-proofing contractors will do an acceptable job, the question is who is really good, at a fair cost and give you a written guarantee on BOTH labor and the pump they will install (to get rid of any water collected) and how long is this guarantee. The cost is variable because that depends on the size / extent of the work required. The part dealing with expertise, to be clear, is how neatly the work is done and how the quality and effectiveness the work will be. I was integrally involved in construction, and know the physics of foundation walls and how the outside of the foundation wall should be treated during construction. How this is done is the main factor as to how long a basement will be water-free over the years. Water in the basement has been a head-ache for all builders, a problem that no builder wants to deal with later. A builder who does not supervise his mason properly to be sure the outside walls are water-proofed properly is passing off a home that is destined to have a water problem at some time in the future. And here we have American Eagle Waterproofing I had a minor water-problem appear on a home after 5 years of ownership. I interviewed multiple waterproofing experts. I decided to go with American Eagle. As a senior who was in the Military and loved it, I liked the name, a good name, American Eagle. I met one of the owners, Anthony. We spoke a long time, he answered all my questions. I liked what he said because, as a retired builder, I knew that every word and explanation was accurate. I, in essence, was testing Anthony. He was good and patient. He told me that his partner, Jef (one) would be doing the work and supervising his trained men. They came when promised, I watched everything they did. Their work was both very well done to the quality that I expected for my own home. When finished, they left the basement clean. I must also say that I expected and disastrous mess on this job with jack-hammering, removals of concrete, placing stone, mixing cement. They put up plastic encompassing the specific area they were servicing, and to my surprise, there was virtually no mess on anything I had in the basement that was behind their protective barrier. I believe I have said enough. I am a critical and analytical person. There was absolutely nothing negative I could say about this company, they were great. If you might have any questions, call American Eagle and ask them to my ID as a reference.